Mission & Quality
Mission J. L. GRIFFITH SUCESORES S.A. meets the requisites of liner services, tankers, dry charters and special cargo charterers, operators and owners. Our Mission is to be ship agency of choice and is to provide total quality services to our customers through the experience and vast knowledge of the industry by our staff, working in full as a team and committed to excellence. Our Mission is achieved by – integrity, transparency and diligence - being aware and responsive to the needs of our customers and always striving to achieve the goals of our customers. J.L. Griffith continuously improves the quality and appropriateness in our documentation and communication.
By motivating our team they improve their performance and encourage positive attitudes, developing customer relationship and satisfaction. Quality Satisfaction of our customers is directly dependent on a working philosophy incorporating goals and certain objectives that go in accordance to the commitment of J.L. Griffith who continuously works on maintaining the leadership as a shipping agency in Nicaragua. We are committed to the highest standard of service backing up our slogan – integrity, transparency and diligence.
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